Who we are
BestKeptVillage.com is owned and operated by CliqTo Ltd, 67 Burton Bank Lane, Stafford, ST17 9JJ, United Kingdom. You can contact us at hello@bestkeptvillage.com.
Information we collect
We may collect account and enquiry details such as name, email address, village name, county, password data stored as a secure hash, and messages you send to us.
Village teams may also add public page content such as photographs, local descriptions, links, map points, judging notes, and contact information they choose to publish.
We may collect basic technical and analytics data such as pages viewed, device information, browser type, approximate location from IP address, and security logs.
How we use information
We use personal data to provide accounts, manage village page claims, operate and secure the website, respond to enquiries, publish content supplied by village teams, improve the service, and meet legal or accounting obligations.
Our lawful bases may include contract, legitimate interests, consent where requested, and legal obligation. The relevant basis depends on the specific activity.
Sharing and retention
We use trusted service providers for hosting, email, analytics, security, and payment or administration where needed. We only share information where it is necessary for the service, required by law, or clearly authorised by you.
We keep account and service records for as long as needed to provide the service and handle administration. Public village content remains live until removed by an authorised village user or by us where appropriate.
Your rights
Depending on the circumstances, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal data. You can contact us at hello@bestkeptvillage.com to make a request.
You also have the right to complain to the Information Commissioner's Office at ico.org.uk if you are unhappy with how your data is handled.